Dog Walking, Daycare & Boarding in Chester

Frequently Asked Question’s

We’ve answered some of the most common questions that may help you in choosing Canine Capers of Chester to take care of your dog. If there is anything else you’d like to know, please feel free to contact us.

  • What are the charges?

    Pack walks are a minimum of 1 hour long and are £12. Doggy daycare is £20 and Home Boarding is £23 per night (£30 for a 1 night stay)

  • What if I need to cancel?

    Walks and daycare require 48 hours notice to cancel. Any cancellations within 48hours are fully chargeable. Boarding bookings are subject to a 50% deposit payment at the time of booking, refunds upon cancellation are subject to a sliding timescale which is detailed in our T&Cs

  • What do you do if my dog requires urgent medical treatment.

    In the unlikely event that your pet becomes ill or injured and requires veterinary care, we would contact you or your assigned emergency contact in the first instance to discuss the situation. If we are unable to reach either of you, we would arrange to see the vet and follow their advice regarding treatment. Our vets practice is Animal Trust.

  • At  what age can puppies join Canine Capers?

    There is no age restriction so even young puppies can join in the fun (with restricted exersise relevant to their age/breed). The only stipulation is that they must be a full 14 days clear of having their final puppy jabs.

  • Do you require my dog to have the Kennel Cough Vaccine?

    No, The kennel cough vaccine is not required at Canine Capers. If however, you choose to administer it, it must be done at least 14 days prior to commencement of the dogs stay. Dogs receiving the kennel cough vaccine within 14 days of joining us will be refused.

  • What are your Terms and conditions

    For a full copy of our Terms and conditions please click here

  • Will we meet you first?

    Absolutely Yes! We require a meet with all dogs and owners prior to them joining our pack. We offer one to one "meet and greet" walks" on Saturday and Sunday afternoons. There is no charge for this service.

  • Are you insured?

    Yes, we have comprehensive insurance with Petplan Sanctuary.

  • How many dogs are walked at once.

    We walk a maximum of 6 dogs per handler at any one time.

  • Do the dogs go off lead?

    Yes, off lead fun is what we're all about! That is, providing it is safe to do so and we have your written consent via our booking form.

  • Can I download the booking form?

    The booking form can be downloaded here.

  • Do dogs need to be neutered?

    Male dogs do need to be neutered if over 9 months old.